Electronic Enrollment - Aetna

Benefits of using the Acend App

It allows for a completely paperless enrollment process.
From sales presentation through enrollment application,
everything you need is contained within the app.

• It shortens the sales cycle so you can see more clients.

• It increases accuracy of applications.

• Has an intuitive design and easy-to navigate screens.

• It’s secure and compliant, and has been shown to help

reduce the number of complaints to Medicare.

• New members will receive their initial welcome materials faster.

Compatible with IPad and Windows devices.

How to get access

Must have a ready to sell status

1. Go to https://arm.ascendproject.com.

2. Sign-in with the assigned username and password provided in your “Welcome to Ascend” email.

3. Reset your password to a secure password. (If you do forget your password in the future, use the handy “Forgot Your Password” link.)

4. Next, select “Download” from the main menu at the top of the screen. Then select the appropriate version for your device.

--> Windows Download

5. The app will appear as “Ascend Aetna” on your iPad or Windows device and “Ascend” on your desktop. Tap or click on it to sign-in.

6. Last but not least, make sure you PRACTICE so you’re prepared to smoothly and proficiently conduct your next in-home appointment. Remember, when practicing, always use the “Test Meeting” disposition.

Guides & Tools

Ascend Training.pdf

Mobile App Guide

Ascend User Guide.pdf

Electronic Enrollment Receipt

Receipt of Ascend Application.pdf

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